FedEx Corporation is a multinational courier delivery services company based in Memphis, Tennessee. It was founded in 1971 and has since then become one of the largest courier delivery services companies in the world. The company operates in over 220 countries and territories and provides services like shipping, printing, and business services.
Services offered by FedEx
FedEx offers a wide range of services to its customers including courier delivery, freight services, printing services, and business services. The courier delivery services include both domestic and international shipping options with delivery options like standard delivery, express delivery, and same-day delivery. The freight services offered by FedEx include air freight and ground freight services for large and heavy shipments. The printing services offered by FedEx include the printing of business cards, flyers, brochures, and other materials. The business services offered by FedEx include printing, marketing, and technology solutions to help businesses operate more efficiently.
Pricing
FedEx offers competitive pricing for its services and provides discounts to its customers based on their shipping volume. Customers can choose from different pricing options based on their delivery requirements and budget. The prices for FedEx services vary depending on the type of service, weight, size, and destination of the shipment. Customers can also opt for various shipping options like standard delivery, express delivery, and same-day delivery which can affect the price of the shipment.
Customer Care
FedEx values its customers and strives to provide the best possible service. In case a customer is not satisfied with the services provided, they can file a complaint with FedEx. Customers can file a complaint by contacting FedEx customer support through their website or by visiting a FedEx office. FedEx also provides an online complaint form that customers can fill out and submit. The complaint will be reviewed by a FedEx representative and a resolution will be provided to the customer.
How to Lodge a Complaint
Customers can file a complaint with FedEx by following the below methods:
- By contacting customer support: Customers can contact FedEx customer support through their website or by visiting a FedEx office. FedEx customer support will assist the customer in resolving their issue.
- By filling out an online complaint form: Customers can fill out an online complaint form available on the FedEx website. The complaint will be reviewed by a FedEx representative and a resolution will be provided to the customer.
- By visiting a FedEx office: Customers can visit a FedEx office and speak with a representative about their issue. The representative will assist the customer in resolving their issue.
FedEx is a reliable and efficient courier delivery services company that offers a wide range of services to its customers. The company values its customers and provides excellent customer care services to ensure customer satisfaction. FedEx provides competitive pricing for its services and offers discounts to its customers based on their shipping volume. In case a customer is not satisfied with the services provided, they can file a complaint with FedEx through various methods.