Aramex is a leading global logistics and transportation company headquartered in Dubai, United Arab Emirates. The company was founded in 1982 and has since grown to become one of the largest courier, logistics, and transportation providers in the Middle East and Africa. Aramex operates in over 60 countries worldwide and offers a wide range of services to meet the needs of its customers.
Services
Aramex offers a range of logistics and transportation services to its customers, including courier services, freight services, logistics solutions, and e-commerce solutions. The courier services provided by Aramex include express delivery, next-day delivery, and international delivery. Aramex's freight services include air freight, sea freight, and road freight, and its logistics solutions range from warehousing and distribution to supply chain management and customs brokerage. Aramex's e-commerce solutions are designed to meet the needs of online retailers, offering a range of services from order fulfillment to last-mile delivery.
Pricing
Aramex's pricing is competitive and is based on a number of factors, including the type of service, the weight and size of the shipment, and the destination. Customers can get a quote for Aramex's services on the company's website or by contacting a local Aramex office.
Customer Care
Aramex places a strong emphasis on customer service and provides a range of support options to its customers. If customers have any issues with Aramex's services, they can contact the company's customer service team via phone, email, or live chat. Customers can also track their shipments online and get updates on their delivery status.
How to Lodge a Complaint
If a customer is not satisfied with Aramex's services, they can lodge a complaint using one of the following methods:
- At a Local Office: Customers can visit a local Aramex office and speak to a representative in person. The representative will be able to assist with resolving any issues.
- By Phone: Customers can call Aramex's customer service team and speak to a representative over the phone. The representative will be able to assist with resolving any issues.
- Online: Customers can log into their Aramex account and submit a complaint online. The complaint will be reviewed and a representative will get back to the customer as soon as possible.
Aramex is a highly reliable and professional logistics and transportation company that offers a wide range of services to meet the needs of its customers. The company's competitive pricing, strong emphasis on customer service, and wide range of support options make it an excellent choice for individuals and businesses looking for quality logistics and transportation solutions.