DTDC is a leading courier and logistics service provider in India. Founded in 1990, the company has come a long way in providing fast and reliable courier services to customers across the country. DTDC offers a wide range of services including courier delivery, cargo shipping, air express, international shipping, and e-commerce logistics solutions. With a vast network of over 10,000 delivery locations, DTDC provides coverage in almost every corner of India.
Services Offered by DTDC
DTDC offers a wide range of courier and logistics services to cater to the needs of its customers. The company provides courier delivery services for both documents and packages, ensuring that your shipment reaches its destination in a timely and secure manner. DTDC also provides cargo shipping services for larger and heavier shipments, ensuring that your goods are transported safely and efficiently. The company also offers air express services for urgent deliveries, ensuring that your shipment reaches its destination within a matter of hours. DTDC's international shipping services provide customers with an easy and reliable way to send their shipments to over 240 countries worldwide. Additionally, DTDC provides e-commerce logistics solutions, helping online sellers and retailers streamline their supply chain and reach their customers in a timely and cost-effective manner.
Presence
DTDC has a vast network of over 10,000 delivery locations, covering almost every corner of India. The company operates through a network of franchisees, ensuring that its services are available even in remote areas. With a team of over 15,000 employees and a fleet of over 5,000 vehicles, DTDC has the resources and capability to deliver your shipment anywhere in India within the shortest possible time.
Pricing
DTDC offers competitive pricing for its courier and logistics services. The company provides flexible pricing options, allowing customers to choose the service that best fits their needs and budget. DTDC's pricing is transparent and easy to understand, ensuring that customers know exactly what they are paying for.
Customer Care
DTDC values the satisfaction of its customers and takes every effort to ensure that its services meet their expectations. If you are not satisfied with DTDC's services, you can lodge a complaint and the company will do its best to resolve the issue in a timely manner. DTDC's customer care team is available 24/7 to assist customers with their queries and concerns
How to Lodge a Complaint
If you are not satisfied with DTDC's services, you can lodge a complaint through the following channels:
- At the DTDC branch: Visit your nearest DTDC branch and ask the representative for a complaint form. Fill out the form and submit it to the branch manager.
- By sending an email: You can send an email to DTDC's customer care team at [customersupport@dtdc.com]. The team will respond to your query within a specified number of days.
- Online: You can file a complaint online by visiting DTDC's official website and filling out the complaint form.