India Post is a government-owned postal service operating under the Ministry of Communication. Established in 1870 during the British Raj, it has since expanded to cover all parts of India and offers a range of services including mail delivery, money transfers through money orders, deposit facilities for Small Savings Schemes, insurance coverage through Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI), and retail services such as bill collection and the sale of forms. With over 155,015 postal stations across the country, managed by 23 Postal Regions, India Post is one of the largest and most far-reaching messenger services in India.
Presence and Reach of India Post
India Post is the largest postal service in India, serving every corner and town of the country. Its reach is unparalleled, with postal services even available in the most remote villages of India. Known for its slow but reliable delivery services, India Post is renowned for the commitment of its postal workers, who sometimes deliver mail on bikes or on foot. With over 155,015 postal stations across the country, managed by 23 Regional Postal Offices, India Post has established itself as one of the most extensive postal services in India.
Costs and Pricing of India Post Services
India Post offers its services at very affordable prices, and all that is required is the purchase of postage stamps of the required value. However, the cost of these services does come at the expense of speed. Prices for India Post services vary based on the distance for which the service is required. To use India Post's services, postage stamps of the appropriate value must be purchased. Failure to do so will result in the rejection of the post.
India Post Customer Care and Complaint Lodging
If you are not satisfied with the services offered by India Post, you have the option to lodge a complaint. Complaints can be filed within 60 days of the completion of the transaction, and the support staff will respond to your query based on the type of service. The official website of India Post has more information on the complaint-lodging process.
Ways to Lodge a Complaint with India Post
If you wish to file a complaint with India Post, there are several options available to you:
- At a Post Office: Visit your nearest India Post branch and ask the clerk for a grievance addressable form. Fill out the form and submit it to the branch manager.
- By Mail: You can send a letter or mail to the senior superintendent of the speed post office center where the transaction took place.
- Online: You can also file a complaint against the post office by filling out an online form. The form can be accessed by clicking on the relevant link on the official India Post website.
In conclusion, India Post is a valuable service offered by the government of India. With its extensive reach and affordability, it is a popular option for those in need of postal services in India. However, if you are not satisfied with the services offered, there are several options available for lodging a complaint and seeking a resolution.
Customer Care Contact Numbers
If you are facing any issues or have any query about your speed post, you can call directly to customer care of India post. The contact numbers are mentioned below.
| City | Contact No | Manager Contact | Email id |
|---|---|---|---|
| Ahmedabad | 1800 2337999 | 079 22860564 | nsh.ahmedabad |
| Bangalore | 080 22867302 | 080 22892045 | spc.bangalore |
| Chennai | 044-22313282, 22313200, 22313201 | 044-22345508 | nsh.chennai |
| Delhi | 1800 119888 | 011 23365480 | spc.delhi |
| Hyderabad | 040 23463925 | 040 23463929 | spc.hyderabad |
| Kochi | 0484 2353486 | 0484 2352291 | spckochi@gmail.com |
| Kolkata | 033 22120476 | 033 22121160 | spc.kolkata |
| Mumbai | 022 26156125 | 022 26156093 | spc.mumbai |
| Pune | 020 26121570 | 020 26121528 | spc.pune |
Tip: Keep all the details safely with you like receipt numbers, registered post tracking number and complaint registration number of your speed post parcel. This will help you in following up with the postal department employees of india post. Always better to keep higher official informed about your problem. They will help you in solving your issues.