Delhivery is a leading e-commerce logistics and supply chain solutions company based in India. The company was founded in 2011 with the aim of simplifying the delivery process for online retailers and businesses. Over the years, Delhivery has evolved into a comprehensive logistics solutions provider, offering a wide range of services including end-to-end logistics, first- and last-mile delivery, and reverse logistics.
Presence
Delhivery has a strong presence across India, with a network of over 50,000 pin codes and over 2,000 cities and towns. The company has a fleet of over 7,000 vehicles and a workforce of over 15,000 people, making it one of the largest e-commerce logistics solutions providers in India. Delhivery is also one of the few companies in India that offers a full range of logistics services, including ground, air, and sea freight, making it an ideal choice for businesses of all sizes and industries.
Services
Delhivery offers a wide range of services to help businesses streamline their supply chain processes. These services include end-to-end logistics, first- and last-mile delivery, reverse logistics, and value-added services such as warehousing and packaging solutions. Delhivery's cutting-edge technology and innovative solutions help businesses reduce costs, improve delivery times, and enhance customer satisfaction. The company's highly trained and experienced staff ensures that all deliveries are carried out with the highest level of care and efficiency.
Pricing
Delhivery offers competitive pricing for its services, making it an attractive option for businesses of all sizes. The company's flexible pricing model and transparent pricing policy ensure that businesses only pay for what they use. Delhivery's innovative technology solutions also help businesses reduce costs by optimizing their supply chain processes.
Customer Care
Delhivery is committed to providing the highest level of customer satisfaction. The company has a dedicated customer support team that is available 24/7 to assist customers with any queries or concerns. Delhivery also has a comprehensive self-help center that provides detailed information and guidance on all aspects of its services.
How to Lodge a Complaint
If a customer is not satisfied with the services provided by Delhivery, they can reach out to the company's customer support team for assistance. The customer support team can be contacted through the Delhivery website, email, or phone. If a customer wishes to file a complaint, they can do so by filling out a complaint form on the Delhivery website, sending an email to the customer support team, or calling the customer support hotline. Delhivery's customer support team will then investigate the complaint and take the necessary actions to resolve the issue.
Delhivery is a comprehensive logistics solutions provider that offers a wide range of services to businesses across India. With its cutting-edge technology, innovative solutions, and highly trained staff, Delhivery is committed to providing the highest level of customer satisfaction. Whether you are a small business looking for basic logistics services or a large corporation looking for end-to-end logistics solutions, Delhivery is the ideal choice for all your logistics needs.